PRIVACY POLICY

KAROLAY GIRALDO | KG Management Company (“Company,” “we,” “our,” or “us”), through its division AirXperts Florida (“AirXperts”), values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://airxpertsflorida.com (the “Site”) and when you engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: name, email address, phone number, physical address, billing details, or any other information you voluntarily provide through forms or service requests.

Usage Information: IP address, browser type, device information, and data collected through cookies or analytics tools when you interact with the Site.

Service Information: details about HVAC service requests, appointments, and communications with our team.

2. How We Use Your Information

We use your information to:

Provide and manage HVAC services.

Respond to inquiries, schedule appointments, and communicate with you.

Process payments and issue invoices.

Improve our Site, services, and customer experience.

Comply with legal obligations under Florida, New York, and federal law.

3. Sharing of Information

We do not sell your personal information. We may share your information only with:

Service Providers: third parties assisting with payments, scheduling, or IT support.

Legal Compliance: when required by law, court order, or governmental regulation.

Business Transfers: in case of merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our Site may use cookies and similar technologies to enhance user experience, analyze trends, and administer the Site. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors.

7. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data.

Opt out of marketing communications.

Restrict or object to certain processing activities.

To exercise these rights, contact us at [email protected]

8. Contact Us

For questions regarding this Privacy Policy, please contact:

KAROLAY GIRALDO | KG Management Company – AirXperts Florida
2317 94th ST, East Elmhurst NY 11369
Email: [email protected]
Phone: [email protected]